GOOD TO KNOW

Where are Micoli products made?

Every Micoli piece is entirely Made in Italy. We partner with master artisans in Florence, sourcing all materials, hardware, and packaging locally to maintain strict quality control and support Italian craftsmanship.

What does "small scale production” mean?

Producing on a small scale means we craft our bags in limited, deliberate quantities rather than mass-producing them. This approach allows our Florentine master artisans to dedicate careful attention to every stitch and detail, ensuring the highest level of quality. It also ensures we only create what is needed, naturally minimizing material waste and honouring the premium Italian leathers we use.

How should Micoli products be cared for?

To preserve the structure and finish of your leather, store the bag stuffed and inside its protective dust bag when not in use. Avoid prolonged exposure to direct sunlight, water, and heat. For daily care, gently wipe the leather with a soft, dry cloth.

Does Micoli offer repairs?

We stand behind the quality of our Florentine craftsmanship. If your bag requires repair due to a manufacturing defect, please contact info@micolistudio.com with photos and your order number. We will assess the item and advise on available repair services.

Are the bags heavy when empty?

No. Lightness is central to our design. By carefully selecting lightweight materials and limiting heavy hardware, our bags achieve fluidity and weightlessness without sacrificing their modernist silhouettes. The strap drops and structural curves are engineered to distribute weight evenly, allowing for total freedom of movement.

Where are orders shipped from?

All orders are packaged and shipped directly from our studio in Florence / Italy

How are the interiors proportioned?

We design on the body. We first create proportions based on the specific objects a woman uses in her daily life and travels. For example, bags like the INTASCA feature a vertical card organizer so essentials can be drawn in a fluid, graceful manner just upon opening the bag.

Do your totes have secure closures?

Yes. Unlike many unstructured, open-top luxury bags, Micoli totes are designed with security in mind. The Luna Tote features a secure center zipper closure and interior zipper pockets, making it an ideal companion for travel and daily commuting.

What shipping options are available?

We offer standard and express worldwide shipping via DHL Shipping options and delivery times will be calculated and displayed at checkout based on your destination.

Are duties and taxes included in my order total?

For orders shipped within the EU, taxes are included at checkout. For international orders outside the EU, your package may be subject to import duties and taxes, which are the responsibility of the recipient and are collected upon delivery. 

I received a damaged item. How do I proceed?

In the rare event that your order arrives damaged or defective, please contact us within 48 hours of delivery at [Email Address]. Please include your order number and clear photographs of the issue so we can swiftly resolve it.